RaceChip quality, warranty and legal information
Version as of 21.11.2017
The following contains background information regarding RaceChip’s quality standards, warranty, and legal information for the installation of the RaceChip chip tuning products S, RS, GTS and GTS Black.
If you have any additional questions regarding the information provided here, our customer service is always happy to assist you.+
RaceChip provides you with a comprehensive quality and warranty package
Performance enhancement you can trust
- Autobahn tested
- Comprehensive product warranty (2-5 years)
- Extensive quality testing
- Optimization within the limits of engine capacity
- All engine protection systems remain activated
- Chip tuning Made in Germany
With RaceChip, you enjoy enhanced performance with a variety of quality and warranty features. Maintaining engine safety and protection systems has been one of RaceChip’s highest priorities in our development and production processes.
For the perfect chip tuning experience, it is critical that one can enjoy the impressive increase in power in the knowledge that the quality and safety of the product meet the highest standards.
Find out more about RaceChip quality and our warranty. FIND OUT MORE
The RaceChip Engine Warranty
Protection for you and your car
- All important engine components covered
- Up to $10.000 in case of damage
- No deductible
- Still applies after the manufacturer’s warranty has expired
As a chip tuning manufacturer with the highest quality standards for the products we develop, it goes without saying that we offer our own engine warranty for our chip tuning modules.
Our 2-year engine warranty is included with the GTS and the GTS Black; our 1-year warranty comes with the RS.
Here our engine warranty covers all relevant engine components, such as central transmission components, piston, crankshaft, engine block, valve, cylinder head, camshaft and turbocharger.
As our customer, you can benefit from this engine warranty for your vehicle up to a mileage of 100.000 km and a vehicle age of up to 5 years. To take advantage of this, your privately-used car must be registered in one of the following countries: Austria, Belgium, Denmark, Finland, Germany, the United Kingdom, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden or Switzerland.
In the event that our products cause any damage, the RaceChip engine warranty will pay for the required repairs to the engine components. The coverage is up to 10.000 USD and you are not required to pay a deductible.
The RaceChip Product Warranty
Our guarantee of high product quality
- All central components of the module covered
- Long product warranty periods (2-5 years)
- More comprehensive than statutory warranties
- Replacement or repair under warranty
- No deductible
At RaceChip, we develop and manufacture our products according to the highest quality standards. Every product undergoes extensive testing before it is delivered to our customers. From the development to the production, everything is Made in Germany.
For this reason, those who purchase our model RS enjoy a 3-year product warranty and those who purchase our models GTS and GTS Black a 5-year product warranty. This is considerably longer than the statutory warranty period and the warranty itself is significantly more extensive than the legally required minimum.
Our product warranty covers all essential components of our chip tuning products, the circuit board and electronics, the plug-in module of the circuit board, the cable harness as well as the housing and gasket.
If unexpected damage should occur to one of the components of our modules, we will repair it immediately or alternatively supply you with a new module to replace the old one. Our top priority is to make sure you are able to enjoy again the RaceChip performance boost to its fullest extent, as quickly as possible.
We carry out extensive quality testing
Our products must meet the highest quality standards
Test step 1 of 9 – Determine performance and torque
Test step 2 of 9 – Check driving behavior
Test step 3 of 9 – Determine maximum speed
Test step 4 of 9 – Check braking performance
Test step 5 of 9 – Check exhaust emissions
Test step 6 of 9 – Measure fuel consumption and CO2 emissions
Test step 7 of 9 – Measure noise generation
Test step 8 of 9 – Check electromagnetic compatibility
Test step 9 of 9 – Other tests
Our products are installed in a complex and technologically sophisticated product: your car. Our performance enhancements must be fine-tuned perfectly to your engine’s function and its interaction with other components. To this end, our products undergo a range of tests that ensure smooth and high-calibre operation.
Only once the engine-specific customization of our product has taken place and once the product has successfully passed all tests does it finally goes on sale with its specific components and optimization software and finally find its way into your car. This process enables us to meet the highest quality demands in terms of manufacturing.
Legal information concerning the installation of additional devices
If your RaceChip product is approved by the California Air Resources Board (CARB), the specific CARB E.O. number of this product is listed on the RaceChip website and RaceChip will supply you a CARB E.O. label. This means, your RaceChip product meets the emissions compliance requirements of the California Air Resources Board and Federal Environmental Protection Agency and is legal for sale on pollution-controlled vehicles operated on public streets and highways in all fifty states. The E.O. label displays the CARB issued Executive Order (E.O.) Certification Number. It must be installed in an easily visible location (e.g. radiator support) under the hood. This label is meant to inform anyone working on the car that the product is California ARB emissions compliant. Failure to install the sticker may result in failing a smog check. If you did not receive an E.O. label, please contact our customer support.
Product(s) listed in this website, that do not specifically have an E.O. number listed, may be capable of modifying or disabling emissions equipment; those products are intended for competition use only in the USA or for use in countries without emissions regulations. When products that do not have a CARB E.O. number are sold and shipped into the USA they are intended for use on racing vehicles that are used exclusively for competition in legally sanctioned closed-course racing events and on vehicles that can never be registered for highway use. Installing or using these parts on any emission-controlled vehicle violates US federal and/or state emissions laws and regulations. Street, Off-Road, and "Dual-use" of these parts is prohibited by law in the USA. The sale of these parts by RaceChip is not an endorsement of any illegal use buy the purchaser.
Your order and acceptance of these parts is your expressed acknowledgement of the intended legal sale and use of these products and your intent to use these parts within the constraints of the law. You as the buyer assume any and all liability for your installation and/or use of these parts.
The United States Environmental Protection Agency (EPA) and the California Air Resources Board (CARB) are actively investigating the sale and use of these parts. These investigations appear to involve all levels of the performance industry, including the manufacturers of these parts, wholesale distributors, retail dealers, and even the users of these products.
RaceChip takes compliance with the applicable state and federal emissions regulations very seriously and we know that you do too. We hope you find this information helpful in maintaining compliance with applicable state and federal emissions regulations. Please do not hesitate to contact us if you have any questions about the matters discussed above.
These components have been designed and are intended for racing vehicles only. It becomes your sole responsibility to ensure that the use of your vehicle and items purchased comply with federal, state, and local regulations. These products are legal in California only for sanctioned racing vehicles, which may never be used on a public highway. You assume all risks and expenses relating to unlawful vehicle operation on public roads. By purchasing this product, you have agreed not to hold RaceChip liable for unlawful vehicle operation.
Effect on warranty claims and other guarantees
As a result of the installation of a RaceChip auxiliary control unit, you may lose the ability to make claims under any guarantee provided by the manufacturer of your vehicle with regard to the engine (and possibly other parts of the vehicle).
Furthermore, the installation of a RaceChip auxiliary control unit can affect warranty claims, if any, against the seller of your vehicle. RaceChip cannot be held liable for the loss of the aforesaid guarantee and/or warranty claims.+
The installation of a S, RS, GTS or GTS Black can adversely affect the insurance cover of your vehicle. You must therefore inform your vehicle insurer before the installation.